Legal & Compliance
Last updated: 20 August 2026
01
These Terms of Sale (“Terms”) govern your purchase of digital products from The Ship Doctor (“we”, “us”, “our”), operated by Dr Ezekiel Aluda Osolika (sole proprietor), P.O. Box 9618–00300, Nairobi, Kenya. By completing a purchase you agree to these Terms.
Which terms apply to what. Clauses 1 to 10 below, and the Sales & Refund Policy, govern the downloadable PDF products sold through Gumroad. Purchases made inside The Ship Doctor mobile app are governed instead by clause 11, Mobile App Purchases and Subscriptions, together with the rules of the store you bought through.
We sell digital downloadable products, including the Maritime Medicine Playbook and the Interview Command Guide (the “Products”), and may offer further digital or app-based products in future. The Products are educational and training materials only. Our Medical Disclaimer forms part of these Terms.
Prices are displayed in US dollars (USD) and are payable in full at checkout. We may change prices at any time; the price that applies to your order is the price shown at the time of purchase. You are responsible for any taxes or duties applicable in your jurisdiction. Where we or our payment processor are required to collect tax, it will be shown at checkout.
Payment is processed by our third-party provider, Gumroad. We do not store your card details. On successful payment you receive immediate access to download the Product; “delivery” is the moment download access is made available to you.
On purchase we grant you a single-user, non-exclusive, non-transferable, revocable licence to access the Product for your own personal or professional educational use. You may not resell, redistribute, share, sub-licence, publish, or reproduce the Product or any substantial part of it, in any form, without our prior written consent. Institutional, fleet, or bulk licences are available separately — contact us. We retain all intellectual-property rights in the Products.
Because the Products are digital content supplied immediately on purchase, special rules apply. Please read our Sales & Refund Policy, which forms part of these Terms.
Nothing in these Terms removes or limits your rights under the Consumer Protection Act, 2012, the Sale of Goods Act, or Article 46 of the Constitution of Kenya, including your right to goods and services of reasonable quality and to a remedy where a Product is defective or not as described. Any term that purports to exclude these statutory protections has no effect.
We may update, improve, or withdraw Products. Any revision we choose to issue for a Product you have already bought is provided at our discretion; we do not guarantee any specific update, any update frequency, or that a Product will remain downloadable indefinitely. Please download and keep your own copy.
To the fullest extent permitted by law, and subject to clause 6 and the Medical Disclaimer, our total liability arising from or connected to a Product is limited to the amount you paid for it. We are not liable for indirect or consequential loss. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded under the laws of Kenya.
These Terms are governed by the laws of Kenya and are subject to the exclusive jurisdiction of the courts of Kenya, save that consumers resident elsewhere keep the benefit of any mandatory protections of their home jurisdiction. Consumer disputes within Kenya may also be raised with the Competition Authority of Kenya or, for claims below KSh 1,000,000, the Small Claims Court.
Questions about these Terms: drezekielosolika@gmail.com.
The Ship Doctor mobile app is distributed through the App Store and Google Play. Optional Pro access is offered through monthly and annual auto-renewable subscriptions. The applicable price, billing period and local currency are displayed by the relevant store before purchase.
Apple processes purchases made in the iOS app through StoreKit. Google processes purchases made in the Android app through Google Play Billing. The Ship Doctor does not directly receive or store complete payment-card details for these transactions.
Subscriptions are managed through the store account used to make the purchase. Users can manage or cancel a subscription through their Apple or Google subscription settings. Deleting an app account or uninstalling the app does not automatically cancel an active store subscription.
Refund requests for app subscriptions are handled under the rules of the store through which the purchase was made, together with any mandatory rights available under applicable law. The separate Sales & Refund Policy for downloadable PDF products does not replace Apple’s or Google’s rules for in-app subscriptions.
RevenueCat is used to validate store transactions and manage access to the Pro entitlement. Restore Purchases is available in the app. Use of the iOS app is also subject to Apple’s Standard Licensed Application End User License Agreement.
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All sales are final. We do not offer refunds once a Product has been downloaded or access has been provided, except where required by law.
Scope. This policy covers the downloadable PDF products sold through Gumroad. It does not apply to Pro subscriptions bought inside The Ship Doctor mobile app: those are refunded under Apple’s or Google’s own rules, as set out in Mobile App Purchases and Subscriptions.
Our Products are digital downloads delivered instantly. Once you have access to a file, it cannot be “returned”. For this reason, sales are final once download access has been provided. This does not affect the statutory protections described in clause 3 below, which we always honour.
Before completing your purchase you will be asked to confirm:
“I understand this is a digital product available for immediate download, I consent to receiving it immediately, and I acknowledge that it is non-refundable once download access has been provided, except where the law requires otherwise.”
By proceeding, you give that acknowledgment.
Regardless of this policy, under the Consumer Protection Act, 2012, the Sale of Goods Act, and Article 46 of the Constitution of Kenya, you are entitled to a remedy if a Product is faulty or corrupt and cannot be accessed, materially not as described, or not of reasonable quality. If any of these apply, email us and we will repair, replace, re-send, or — where the law requires — refund.
Contact drezekielosolika@gmail.com within 30 days of purchase with your order number and a description of the problem. We aim to respond within 5 business days.
If you believe you are owed a remedy, please contact us first — we resolve genuine issues quickly. Raising a chargeback without contacting us may delay resolution.
03
This disclaimer forms part of our Terms of Sale and applies to all Products, content, simulations, tools, and communications from The Ship Doctor. Please read it carefully.
All content provided by The Ship Doctor — including the Playbook, Interview Command Guide, case simulations, ECG material, decision tools, emails, and The Ship Doctor mobile app — is provided for general educational and training purposes only. It is not medical advice and is not a substitute for professional clinical judgement, formal medical training, local institutional protocols, manufacturer instructions, current clinical guidelines, or real-time medical control / telemedical advice (e.g. TMAS, CIRM, or equivalent).
Accessing or using our content does not create a doctor–patient, clinician–patient, or any professional advisory relationship between you and The Ship Doctor or Dr Ezekiel Aluda Osolika.
You are a qualified healthcare professional (or training to be one) and you remain solely and fully responsible for all clinical decisions you make and any actions taken in respect of any patient. You must exercise your own independent professional judgement, work within your scope of practice and competence, and comply with your employer’s protocols, your registration body’s requirements, and applicable law.
Medicine evolves. Content may not reflect the most recent evidence, guidelines, drug information, or regulatory changes. Always verify against current authoritative sources before relying on any information. Dosages, protocols, and pathways must be independently confirmed.
We make no warranty that our content is complete, accurate, current, or suitable for any particular situation or jurisdiction, and we do not guarantee any clinical, career, examination, or other outcome.
In a real emergency, follow your established protocols, contact appropriate medical control and emergency services, and act according to your own clinical judgement. Do not delay care to consult our materials.
To the fullest extent permitted by law, The Ship Doctor and Dr Ezekiel Aluda Osolika accept no liability for any loss, harm, injury, or damage arising from reliance on or use of our content. This does not exclude or limit any liability that cannot be excluded under the laws of Kenya, including for death or personal injury caused by negligence.
By purchasing or using any Product or content, you confirm you have read, understood, and accepted this disclaimer.
04
This policy explains what personal data we collect, why, and your rights under the Data Protection Act, 2019 (Kenya).
The data controller is Dr Ezekiel Aluda Osolika, P.O. Box 9618–00300, Nairobi, Kenya. Contact: drezekielosolika@gmail.com.
This website has no sign-up form, no newsletter and no email gate. You can read every article and download the free maritime toolkit without giving us your details.
We process order data to perform our contract with you and to meet legal obligations such as tax records. We process the content of messages you send us on the basis of our legitimate interest in answering you. We process optional measurement data only with your consent, which you can withdraw at any time using the “Cookie settings” link in the footer.
We use the following processors to operate the service:
We do not sell your data. Some providers process data outside Kenya; where personal data is transferred abroad, we take steps to ensure it is protected as required by the Data Protection Act, 2019.
We keep order and tax records for as long as the applicable tax and accounting law requires, and correspondence for as long as needed to deal with your query and any follow-up. We do not hold a marketing list, because we do not operate one.
You have the right to be informed of the use of your data, to access it, to correct false or misleading data, to object to or restrict its processing, to request deletion, and to data portability. To exercise these, email drezekielosolika@gmail.com. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) at odpc.go.ke.
Deleting an app account removes the account through the in-app deletion process but does not by itself cancel an Apple or Google subscription. Store subscriptions must be cancelled through the relevant store account.
We use only what is necessary to serve the site, plus one optional category you control.
You are asked once, and your answer is stored on your own device. You can change it at any time through the Cookie settings link in the footer of every page. Rejecting optional analytics never restricts access to any article, the free toolkit, the app or checkout.
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Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.