Legal & Compliance
Published and last updated: 10 July 2026
01
These Terms of Sale (“Terms”) govern your purchase of digital products from The Ship Doctor (“we”, “us”, “our”), operated by Dr Ezekiel Aluda Osolika (sole proprietor), P.O. Box 9618–00300, Nairobi, Kenya. By completing a purchase you agree to these Terms.
We sell digital downloadable products, including the Maritime Medicine Playbook and the Interview Command Guide (the “Products”), and may offer further digital or app-based products in future. The Products are educational and training materials only. Our Medical Disclaimer forms part of these Terms.
Prices are displayed in US dollars (USD) and are payable in full at checkout. We may change prices at any time; the price that applies to your order is the price shown at the time of purchase. You are responsible for any taxes or duties applicable in your jurisdiction. Where we or our payment processor are required to collect tax, it will be shown at checkout.
Payment is processed by our third-party provider, Gumroad. We do not store your card details. On successful payment you receive immediate access to download the Product; “delivery” is the moment download access is made available to you.
On purchase we grant you a single-user, non-exclusive, non-transferable, revocable licence to access the Product for your own personal or professional educational use. You may not resell, redistribute, share, sub-licence, publish, or reproduce the Product or any substantial part of it, in any form, without our prior written consent. Institutional, fleet, or bulk licences are available separately — contact us. We retain all intellectual-property rights in the Products.
Because the Products are digital content supplied immediately on purchase, special rules apply. Please read our Sales & Refund Policy, which forms part of these Terms.
Nothing in these Terms removes or limits your rights under the Consumer Protection Act, 2012, the Sale of Goods Act, or Article 46 of the Constitution of Kenya, including your right to goods and services of reasonable quality and to a remedy where a Product is defective or not as described. Any term that purports to exclude these statutory protections has no effect.
We may update, improve, or withdraw Products. Where a Product includes “lifetime updates”, we will make reasonable efforts to provide updates but do not guarantee any specific update, frequency, or that the Product will remain downloadable indefinitely. Please download and keep your own copy.
To the fullest extent permitted by law, and subject to clause 6 and the Medical Disclaimer, our total liability arising from or connected to a Product is limited to the amount you paid for it. We are not liable for indirect or consequential loss. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded under the laws of Kenya.
These Terms are governed by the laws of Kenya and are subject to the exclusive jurisdiction of the courts of Kenya, save that consumers resident elsewhere keep the benefit of any mandatory protections of their home jurisdiction. Consumer disputes within Kenya may also be raised with the Competition Authority of Kenya or, for claims below KSh 1,000,000, the Small Claims Court.
Questions about these Terms: drezekielosolika@gmail.com.
02
All sales are final. We do not offer refunds once a Product has been downloaded or access has been provided, except where required by law.
Our Products are digital downloads delivered instantly. Once you have access to a file, it cannot be “returned”. For this reason, sales are final once download access has been provided. This does not affect the statutory protections described in clause 3 below, which we always honour.
Before completing your purchase you will be asked to confirm:
“I understand this is a digital product available for immediate download, I consent to receiving it immediately, and I acknowledge that it is non-refundable once download access has been provided, except where the law requires otherwise.”
By proceeding, you give that acknowledgment.
Regardless of this policy, under the Consumer Protection Act, 2012, the Sale of Goods Act, and Article 46 of the Constitution of Kenya, you are entitled to a remedy if a Product is faulty or corrupt and cannot be accessed, materially not as described, or not of reasonable quality. If any of these apply, email us and we will repair, replace, re-send, or — where the law requires — refund.
Contact drezekielosolika@gmail.com within 30 days of purchase with your order number and a description of the problem. We aim to respond within 5 business days.
If you believe you are owed a remedy, please contact us first — we resolve genuine issues quickly. Raising a chargeback without contacting us may delay resolution.
03
This disclaimer forms part of our Terms of Sale and applies to all Products, content, simulations, tools, and communications from The Ship Doctor. Please read it carefully.
All content provided by The Ship Doctor — including the Playbook, Interview Command Guide, case simulations, ECG material, decision tools, emails, and any future app — is provided for general educational and training purposes only. It is not medical advice and is not a substitute for professional clinical judgement, formal medical training, local institutional protocols, manufacturer instructions, current clinical guidelines, or real-time medical control / telemedical advice (e.g. TMAS, CIRM, or equivalent).
Accessing or using our content does not create a doctor–patient, clinician–patient, or any professional advisory relationship between you and The Ship Doctor or Dr Ezekiel Aluda Osolika.
You are a qualified healthcare professional (or training to be one) and you remain solely and fully responsible for all clinical decisions you make and any actions taken in respect of any patient. You must exercise your own independent professional judgement, work within your scope of practice and competence, and comply with your employer’s protocols, your registration body’s requirements, and applicable law.
Medicine evolves. Content may not reflect the most recent evidence, guidelines, drug information, or regulatory changes. Always verify against current authoritative sources before relying on any information. Dosages, protocols, and pathways must be independently confirmed.
We make no warranty that our content is complete, accurate, current, or suitable for any particular situation or jurisdiction, and we do not guarantee any clinical, career, examination, or other outcome.
In a real emergency, follow your established protocols, contact appropriate medical control and emergency services, and act according to your own clinical judgement. Do not delay care to consult our materials.
To the fullest extent permitted by law, The Ship Doctor and Dr Ezekiel Aluda Osolika accept no liability for any loss, harm, injury, or damage arising from reliance on or use of our content. This does not exclude or limit any liability that cannot be excluded under the laws of Kenya, including for death or personal injury caused by negligence.
By purchasing or using any Product or content, you confirm you have read, understood, and accepted this disclaimer.
04
This policy explains what personal data we collect, why, and your rights under the Data Protection Act, 2019 (Kenya).
The data controller is Dr Ezekiel Aluda Osolika, P.O. Box 9618–00300, Nairobi, Kenya. Contact: drezekielosolika@gmail.com.
We process your email on the basis of your consent, to send the resource you requested and occasional updates. We process order data to perform our contract with you and to meet legal obligations (e.g. tax records). You may withdraw consent at any time by unsubscribing.
We use trusted processors to operate the service, including Gumroad for payments, Google for advertising and site measurement, Netlify for website hosting and delivery, and any email service used to send a resource you request. We do not sell your data. Some providers process data outside Kenya; where personal data is transferred abroad, we take reasonable steps to ensure it is protected as required by the Data Protection Act, 2019.
We keep newsletter data until you unsubscribe or request deletion. Order, transaction, and tax records are retained for the period required by applicable Kenyan law. Analytics data is retained according to the settings of the relevant provider.
You have the right to be informed of the use of your data, to access it, to correct false or misleading data, to object to or restrict its processing, to request deletion, and to data portability. To exercise these, email drezekielosolika@gmail.com. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) at odpc.go.ke.
This site may use essential storage required for site operation and Google advertising or measurement technologies that store or read identifiers on your device. You can limit non-essential cookies through your browser settings and any consent controls presented on the site. Disabling them may reduce measurement accuracy but should not prevent access to the site’s educational content.